AC Group yashyizeho uburyo bwo kurwanya uburiganya bugaragara muri serivisi za Tap&Go

Yanditswe na Habimana James
Kuya 10 Nyakanga 2019 saa 11:00
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Ikigo AC Group gifite ikoranabuhanga ryifashishwa mu kwishyura amafaranga y’urugendo ukoresheje ikarita izwi nka Tap&Go mu Mujyi wa Kigali, cyashyizeho uburyo bufasha kurwanya ikibazo cy’uburiganya bushobora kugaragara muri serivisi za Tap&Go.

AC Group yatangaje ko hari abantu bagaragaje ko hari aba-agents (abashyira amafaranga ku makarita y’urugendo) bashobora gukora amakosa mu kazi ntibatange serivisi nziza uko bikwiye.

Mu kiganiro yahaye IGIHE, Umukozi ushinzwe inozwa ry’imikorere ya serivisi muri AC Group, Berabose Aline Joyce, yavuze ko abagenzi basabwa kujya bumva ko ari uburenganzira bwabo bwo kumenya amafaranga bafite ku makarita mbere na nyuma yo kuyashyiraho, ababashyiriraho ayo mafaranga nabo bakajya batanga serivisi uko bikwiye.

Yavuze ko barimo kurushaho gutanga amahugurwa ku bakozi bakora muri aka kazi kugira ngo banoze akazi kabo ka buri munsi.
AC Group yatangaje ko abagenzi bakwiye kujya banakoresha uburyo bwa mobile money, aho bashyira amafaranga yabo ku ikarita batagombye kujya ku murongo.

Ubu ngo ni uburyo bwo gufasha abanyarwanda gukomeza gukoresha ikoranabuhanga.

Berabose yagize ati “Ushobora gushyira amafaranga yawe ku ikarita uyavanye kuri mobile money, ugakanda *182*2*5# ugashyiramo nimero y’ikarita yawe, ugakurikizaho amafaranga ushaka ko akajya ku ikarita, ubu turimo gukorana na Airtel-Tigo kugira ngo nabo batangire kuyakoresha.”

Kugira ngo ushyiremo imibare yawe iri ku ikarita, ukoresha imibare umunani (8) ya nyuma kw’ikarita yawe.

Ku baguze amakarita ya mbere aho yagiye isibama, bashobora kujya ku ba agent bakabafasha.

Iki kigo cyavuze ko ku bantu bashobora guhura n’iki kibazo bashobora kwifashisha nimero itishyurwa, 6655.

Ikigo AC Group kimaze imyaka ine mu Rwanda, uretse amakarita ya Tap&Go, gifite internet ya Wifi mu modoka zifasha abagenzi gukomeza gukora imirimo yabo no mu gihe bari mu ngendo.

Iki kigo kivuga ko kugeza ubu abakoresha amakarita bageze kuri miliyoni 1.5 naho aba agent bo bageze kuri 250 mu Mujyi wa Kigali.


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